Access to Sentai information
Only people you designate as nominated contacts can access specific parts of the service, such as being a contact for quick help or shopping assistance.
Give access to Sentai to family and friends
Family member and friends who you want to access to Sentai can be set up in the Sentai app. Family & friends can only be set up to access the app, not the Sentai Pro web dashboard.
To create a new family or friends member in the app:
Go to Settings and Family & friends access
Press Plus on the bottom left to create access for a new person
Enter the person’s details.
Configure access to see the Activity dashboard, the Shopping list, Chat, Notes or Settings in the Sentai app
Press Save.
To sign up, they’ll be sent an email with details how to download the app and log in for the first time. You can customise privacy settings through the Sentai app to control what information is shared with each of your nominated contacts.
Conversation stored by Sentai
Sentai temporarily stores conversation transcripts in its own encrypted database, but only summarises and shares with family and carers what is relevant, for example if medicine was taken, or help was needed. Sentai doesn’t share the content any conversations with anyone else.
Sentai data encryption
All of Sentai’s data is encrypted along with other industry standard security measures.
Data protection policy
Our data protection policy is available on the website at sentai.co.uk