Wellbeing monitoring and reporting

Sentai can ask users about their wellbeing regularly. User will be asked to rate their wellbeing on on a scale of 1-10 at set times, and to explain their rating.

The responses and trends are shown on the Sentai app, Sentai Pro Dashboard, and through notifications to carers and family members.

To schedule a wellbeing score in the app:

1. Go to Profile and press Wellbeing score.

2. Press plus to create a new wellbeing score interaction.

3. Set the Display Name to name the interaction, such as “Daily wellbeing check”.

4. Set the schedule of the event, start and end date, and times, where applicable. You can choose from the following options:
   
   Sentai asks when appropriate
   Sentai is going to choose an appropriate moment either in the morning, afternoon, evening, any time of the day.
   
   Sentai asks at scheduled time
   Sentai will raise the topic at a set time and recurrence.
   
   Sentai asks during digital visit
   Sentai will raise the topic as part of a scheduled digital visit.
   
   Find our more about scheduling

5. Press Save.

To schedule a wellbeing score in the dashboard:

Carers who have access to the Sentai Pro Dashboard can also enable wellbeing scores in the dashboard.

1. In the dashboard, go to go to Users in the left navigation.

2. Search for the user, or find the user in the list. Press the eye icon in the list to go to the relevant user.

3. In the user’s profile page, go to Settings and Wellbeing score.

4. Open the panel. Press Add wellbeing score.

5. If you want to set a custom time, enter the Display Name to name the interaction, such as “Daily wellbeing check”.

6. Set the schedule of the event, start and end date, and times, where applicable. You can choose from the following options:
   
   Sentai asks when appropriate
   Sentai is going to choose an appropriate moment either in the morning, afternoon, evening, any time of the day.
   
   Sentai asks at scheduled time
   Sentai will raise the topic at a set time and recurrence.
   
   Sentai asks during digital visit
   Sentai will raise the topic as part of a scheduled digital visit.
   
   Find our more about scheduling

7. Press Save.

Results will be logged in the Activity log, and as notifications to carers and family as configured.