Sentai can send notifications to configured carers, family and friends, if it detects a problem or has a care update. You can configure who receives which types of notifications by configuring family and friends, or an access group for carers.
The following notifications are being sent, dependent on what’s configured for a user and what family or carers are set to receive:
Medication, if not taken and the reason why
Quick help requests and their nature
Wellbeing scores
No movement detected and for how long
Speaker muted or disconnected
New note added
Meal not taken and reason why
Shopping added
Any results of other interactions that don’t require anyone to act upon are stored in the Activity Log.
Open the notification panel by pressing the bell icon. The app only shows notifications of the last 24 hours.
You can filter by type, and by your tasks. These are tasks that are assigned to you or accepted by you.
Open the notification panel by pressing the bell icon
Swipe the notification right to show the status button.
Press the button to accept (“I’m on it!), or resolve the notification
Open the notification panel by pressing the bell icon
Swipe the notification left to show the delete button.
Press the delete button to delete the notification
Once deleted, notifications will no longer be shown in the app.
You can add notes to notification, for example when you change the status of a notification and want to add a comment.
Press the notes button on the notification
Tap on Add note to enter your note. You can type it, or use the microphone feature on your phone for dictation.
Press the done button on your phones keyboard. The note is aligned with the current status of the notification.
Carers who have access to the Sentai Pro Dashboard can manage notification in the dashboard.
Learn more about Notifications in the Sentai Pro dashboard.
