First, get started with creating your organisational hierarchy. Sentai’s capabilities for building an organisation structure enable creation of different organisations, with locations within, and teams within these.
An organisation is a business unit: For example “Care Company South East” might be an organisation with “Care Company”. Sentai can accommodate multiple levels of organisations in its hierarchy if needed, for example where you are managing subsidiaries. If you have only one organisation you don’t need to do this.
This feature enables building a hierarchy of locations, for example region, city, building, ward, room, and manage the features that can be used at these locations. If all your users are at home, you don’t need to do this.
Teams enable grouping employees that work in an organisation or at a location, so they can easily be given access to users. A team can consist of individuals, other teams, or everyone at a location or organisation. It’s a shortcut to group employees so you can map them more easily to an access group. If you have a new or leaving employee, you can add/remove them to the team, and access groups that use this team will automatically be updated.
How to set up your organisation structure
Employees can be carers, or any other type of user who requires access to user data, the app and notifications. Employees can we allocated to organisation, locations and teams.
How to set up employees
Access groups connect a team of employees, or individual employees, to a location, to give access to all service users at that location. You can define what kind of information the team can see and edit, and set which notifications members of the team can receive.
How to set up access groups
Users are care recipients who use the Sentai speaker, also called service users.
You can use the Sentai dashboard to manage users, their profiles and settings. Once your users are up and running, you can also view users’ analytics and activity logs, and send chat messages, just like you can in the Sentai app.
How to set up users
Devices are set up with the Sentai mobile app.
Once you are logged into the app, select the user who you want to connect the device to, and follow the instructions in the app.
How to connect Sentai to Wi-Fi
Once you have set up a speaker, you can configure interactions for each user; on the app, or in the Sentai Pro dashboard.
You can set up reminders for medication or other things that user needs reminding of. You can also set Sentai to interact at mealtimes, enquire about meal choices and give advice what to make.
You can extend the circle of care by setting up by adding family and friends and give each member a specific role. You can also enable users to ask Sentai for help. Sentai will ask the user for more details of what’s needed, and immediately send a notification to carers and family and friends who are configured to receive help notifications.
Sentai enables sending chat messages to and from the speaker.
Users can maintain a shopping list which is shown in the Sentai app and can be shared with carers, family, by asking Sentai to add something onto the shopping list.
Sentai offers a range of options to track wellbeing and analytics. Sentai can ask users about their wellbeing regularly. Sentai’s built-in radar can detect presence and motion and you can set no movement alerts.
You can schedule complete digital visits, where you can ask users a set of questions, or remind of medications or other things that need reminding of. Results are shown as a single summary in the Activity Log.
Results are logged in the Activity Log. Sentai will add a daily AI generated summary into a user’s care notes. Carers or family can also add notes.
Sentai can keep users engaged and mentally agile with conversations around topics that interest them, and all other sort of chatter to brighten their day!
