
This article is only for people who bought Sentai online. If you use Sentai Pro as a care provider, see Getting started with Sentai Pro instead.
Once you have ordered Sentai online, it will be delivered to your delivery address. The email address that was used for the order will be your Sentai login email. You need the Sentai app to connect the Sentai hub to Wi-Fi. Please follow the steps as described in the Sentai app.
More information on how to download the app and connect Sentai to Wi-Fi
When setting up the device, the location of the device will default to the delivery address. You can add another address in the app.
The Sentai Smart Hub combines a microphone, speaker, presence and movement sensor, LED status lights, and a Zigbee hub for additional connectivity in a single device.
It will come with a power supply and USB-C cable.

Once Sentai is connected to the internet, try starting a basic conversation by saying “Hi Sentai” and asking a question. There’s a bunch of basic interactions worth getting familiar with.
Once you’ve mastered the basics, you can configure Sentai in the app. The app has a configuration wizard that will help you get started. To get your loved one used to Sentai, we recommend taking it easy in the beginning and not setting up too many interactions at once.
It’s important to ensure Sentai is configured around the user’s normal daily routine, monitored, and tweaked if their routine changes. One part of that is when the day starts and ends, so Sentai does not reach out at night. Learn how to adjust wake-up and bedtime here.
Sentai can keep users engaged and mentally agile by storing interests and topics that matter to them, and all sorts of other chatter to brighten their day!
You can set up reminders for medication or other things that your loved one needs reminding of. You can also set Sentai to interact at mealtimes, enquire about meal choices and give advice on what to make.
You can extend the circle of care by adding family and friends and giving each member a specific role. You can also enable users to ask Sentai for help. Sentai will ask for more details of what’s needed, and immediately send a notification to carers and family and friends that are configured to receive help notifications.
Sentai enables sending chat messages to and from the speaker.
Users can maintain a shopping list by asking Sentai to add something onto the list, which is shown in the Sentai app and can be shared with carers and family.
Sentai offers a range of options to track wellbeing and analytics. Sentai can ask about a user’s wellbeing regularly. Sentai’s built-in radar can detect presence and motion and you can set no movement alerts.
You can also schedule questions for Sentai to ask, for example “How did you sleep last night?” The replies are summarised in the Activity Log.
Sentai will add a daily AI-generated summary to a user’s care notes. Carers and family can also add notes.